How to Check if Your Receipt Printer is Connected To Bluetooth
- Go to the general settings of your iPad.
- Go to the Bluetooth menu.
- If the Device is paired, it will show under My Devices and have a status of "Connected". The device is called "TM-M30II".
- If it shows a status of "Not Connected", simply tap on the device name to start connecting them.
- If the device will not connect, turn off your receipt printer, count to 3, then turn the receipt printer back on.
- Attempt to re-connect again.
- If the device is NOT paired, then you will need to pair it. Click the device name under “Other Devices”. If it does not appear under “Other Devices”, the factory reset it:
- To factory reset the printer, turn the printer off, then press and hold the Reset button (a small pinhole on the back/underside) with a paperclip while powering the printer back on, continuing to hold for a few seconds until a confirmation slip prints, which wipes settings and restores default network configurations.