Ecommerce Services
All about Material Retail Ecommerce Services
4 Articles
Getting Started
Get started with Material POS and learn how to accept payments.
14 Articles
Hardware for Material POS
Get step-by-step instructions to fix POS hardware problems.
13 Articles
Gift Cards
How to use gift cards
3 Articles
Payment Processing
Payment Processing
1 Article
Troubleshooting
Common Issues and Fixes
10 Articles
Product & Inventory Management
How to import products, manage inventory, and sync with quickbooks
24 Articles
Differential Pricing
What is Differential Pricing?
4 Articles
Checkout App
How to use the iPad-based Checkout App for accepting sales, processing refunds, and more.
16 Articles
Customer Management
Customer management
2 Articles
Employee Management
Employee management
4 Articles
Reporting
How to monitor your business so that you can make data-informed decisions.
17 Articles
Text/SMS Marketing
How to do text-based (aka SMS) marketing to customers to drive engagement and return visitors.
5 Articles
Shoptiques Marketplace
All about selling on the Shoptiques Marketplace - the marketplace for boutique retailers.
4 Articles
Loyalty
Loyalty
6 Articles
Billing & Subscription Management
Billing & Subscription Management
1 Article
How-To Articles
Tips to get the most out of your POS
5 Articles
Quickbooks Integration
All about the Quickbooks integration
4 Articles
Suggested Articles
How to Prepare for Your New Website Request
Before our design team gets started, you’ll need to complete our New Website Set-Up Form. This form gives our team the information, branding, imagery, and creative direction we need to design a website that feels like your store.
How to Contact Us
If you can’t find what you need in the Help Center, here’s how you can contact our support team to get more assistance.
Recent Updates
New features and updates
Troubleshooting the Dejavoo Countertop Terminal
If your Dejavoo Countertop terminal is not processing transactions, follow these steps to diagnose and fix the issue.
What is Differential Pricing?
Compare our three differential pricing programs — credit card surcharging, dual pricing, and cash discounting — and learn which is right for your store.
How To Print Labels
3 ways to print product labels (tags) in the POS System