Getting Started
Get started with Material POS and learn how to accept payments.
13 Articles
Hardware for Material POS
Get step-by-step instructions to fix POS hardware problems.
10 Articles
Gift Cards
How to use gift cards
2 Articles
Payment Processing
Payment Processing
1 Article
Troubleshooting
Common Issues and Fixes
9 Articles
Product & Inventory Management
How to import products, manage inventory, and sync with quickbooks
23 Articles
POS App
How to use the iPad-based POS app for accepting sales, processing refunds, and more.
13 Articles
Customer Management
Customer management
2 Articles
Employee Management
Employee management
4 Articles
Reporting
How to monitor your business so that you can make data-informed decisions.
12 Articles
Text/SMS Marketing
How to do text-based (aka SMS) marketing to customers to drive engagement and return visitors.
4 Articles
Managed Ecommerce
Need some extra help with your ecommerce? Our ecommerce team is here to help.
3 Articles
Shoptiques Marketplace
All about selling on the Shoptiques Marketplace - the marketplace for boutique retailers.
4 Articles
Loyalty
Loyalty
5 Articles
Billing & Subscription Management
Billing & Subscription Management
1 Article
Suggested Articles
How to Contact Us
If you can’t find what you need in the Help Center, here’s how you can contact our support team to get more assistance.
Recent Updates
New features and updates
Troubleshooting the Dejavoo Countertop Terminal
If your Dejavoo Countertop terminal is not processing transactions, follow these steps to diagnose and fix the issue.