If you can’t find what you need in the help center, here’s how to reach our support team.
Material POS
Phone Support - Callback Service
Best for urgent issues. Call or text (929) 713-0180 and leave a message and it will immediately page our team. Please include your store name, your name, description of the issue, and any error messages you have encountered.
Text
Text our support team at the same number, (929) 713-0180 with any issues. If you can text pictures or screenshots showing exact error messages or problems encountered, that will help our team resolve your issue faster. By texting us, you agree to our Privacy Policy and Terms of Service.
Merchant Services
Call PayBright Merchant Services
If PayBright is your merchant services provider and your issue is related to:
- Your Dejavoo Credit Card Terminal not working, or
- Payment processing questions (processing fees, batching, settlement times, etc.)
Call PayBright Support at +1 (984) 272-2568