If you find yourself on this page, you are ALREADY using the conversations tool and are ready to have the system text your customers on its own!
If you have not yet set up Conversations, CLICK HERE
We have set up two different automated texts designed to bring customers back to your store. Continue reading to learn more and set them up in minutes.
Customer Loyalty Reward Earned
Automatically text your customers if they earn and loyalty reward and haven't redeemed it yet. This gentle reminder provides a key reason for customers to come in and shop. Customers who are texted about unused loyalty rewards are 3x more likely to shop within the next 30 days.
Customer Re-engagement
People are busy, customers shop at a lot of different stores, sometimes they just need a reason to shop. Turn on this campaign to have customers texted if they haven’t shopped within a certain period of time.
EASY! Follow these steps and video to enable your automated messages.
1 - Log onto pos.shoptiques.com
2 - Click on Customers
3 - Click on Conversations
4 - Click on Settings at the top right
5 - Click Customer Notifications
6 - Click SMS Notifications