Navigate to your customer list in your POS web app, or click on this link: https://pos.shoptiques.com/customers
Search for a customer with a duplicate profile.
Click on the customer to open up the customer details page.
At the top right side of the screen, you will see a new button that says "Merge Customer". Click on this to start the merging process.
In the popup, you will see the customer you've selected to be merged and a search bar. Search for the customer you want to merge this profile with and select it from the dropdown.
Check that you are merging the duplicate profile into the main profile. (We recommend merging the customer profile with less information/sales history into the customer profile with more information/sales history.
To swap which profile is merging into the other, click the "Switch" button at the top of the customer field.
Once you have confirmed you are merging the correct profiles, click the Merge Customers button at the bottom right corner of the pop up.
Confirm once more that you would like to merge these two profiles together by clicking the red Confirm button.
If the merge was successful, you will see a green pop up at the top of your screen that says "Merge Successful" and you will see the new combined customer profile.